Our Guarantee

freshwater are committed to providing the best service in the market. Accordingly, if any of the following service criteria are not met in any month, we will make a full refund of that month’s fee.

1. Emails received will be answered within 48hrs.
2. Letters will be answered within two days of receipt.
3. All new clients will be contacted by their dedicated Chartered Accountant within 48hrs of joining us.
4. All accounting work will be carried out  by fully qualified Chartered Accountants.

In addition to the above criteria we are the most efficient and best value service in the market; we are constantly reviewing this on a regular basis and guarantee to beat any like for like quote.